Terms of service

Terms of Service

Welcome to Sharifco Toys. By using our website and placing an order, you agree to the terms below. Please read them carefully before purchasing.

Store Information

This website is operated by Sharifco Toys. Throughout the site, the terms “we,” “us,” and “our” refer to Sharifco Toys.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this website.

Products and Availability

We do our best to display product information, prices, images, descriptions, colors, sizes, age recommendations, and availability accurately.

However, product packaging, colors, accessories, and small details may vary slightly from photos due to supplier updates, lighting, screen settings, or manufacturing changes.

Product availability is not guaranteed until the order is confirmed and processed. We reserve the right to cancel or adjust orders if an item is out of stock, incorrectly listed, incorrectly priced, or unavailable.

Pricing and Errors

All prices are listed in AED unless otherwise shown.

Sharifco Toys reserves the right to correct pricing errors, product information errors, stock errors, or checkout errors at any time. If an order is affected by an error, we may contact the customer to confirm, adjust, or cancel the order.

Promotions, discounts, and offers may be changed or removed at any time without prior notice.

Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.

We may contact you by phone, email, or WhatsApp to confirm order details before dispatch. If we cannot confirm your order or if the information provided is incomplete or incorrect, we may delay or cancel the order.

Sharifco Toys reserves the right to refuse or cancel any order for reasons including but not limited to stock issues, suspected fraud, pricing errors, failed payment, failed order confirmation, or repeated failed delivery attempts.

Payments

We accept the payment methods shown at checkout. Payment methods may vary depending on country, order value, and availability.

For Cash on Delivery orders, customers must prepare the full payable amount at delivery. We may contact customers to confirm Cash on Delivery orders before dispatch.

Shipping and Delivery

Delivery times are estimates and may vary depending on courier availability, location, public holidays, customs processing, order volume, or circumstances outside our control.

Customers are responsible for providing complete and accurate delivery information. Sharifco Toys is not responsible for delays or failed deliveries caused by incorrect addresses, unavailable customers, or incorrect phone numbers.

Please refer to our Shipping Policy for full details.

Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy.

Sharifco Toys reserves the right to refuse returns or exchanges that do not meet our return conditions.

Toy Safety and Age Recommendations

Some toys may contain small parts, batteries, electronic parts, magnets, or other components that may not be suitable for all ages.

Customers are responsible for checking product age recommendations, packaging warnings, and safety instructions before giving a toy to a child.

Adult supervision may be required for some products.

Website Use

You agree not to misuse our website, attempt unauthorized access, upload harmful code, copy our content without permission, or use the website for fraudulent, illegal, or harmful activity.

We reserve the right to restrict access, cancel orders, or take appropriate action if misuse is suspected.

Limitation of Liability

Sharifco Toys is not responsible for indirect, incidental, or consequential losses resulting from the use of our website, products, delivery delays, customer misuse, or failure to follow product instructions and safety guidelines.

Nothing in these terms limits rights that cannot legally be excluded under applicable law.

Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page. Continued use of the website after changes means you accept the updated terms.